IT AIN’t WHAT YOU GOt - it’s WHAT YOU MAKE

CURRENTLY: Senior UX Manager @ Appfolio.

Taking on the restructuring, modernizing, and improving of Property Management giant Appfolio’s Information Architecture with an empowered and inspiring product team. Growing a team of high performing Platform product designers. Building processes, documentation, and a design-first working methodology into AppFolio’s 50+ person UX team. Making data and empathy a part of our working agreement. Challenging what is expected. Changing what is needed.

Previously: Manager @ AppFolio, Senior UXD @ Appfolio.

Joined a strong, cross-functional Product team focused on Real Estate + Property Management Software. Built out a critical accounting feature to allow Project Managers to plan financial investments in large-scale construction projects. Spent some time serving as a UX resource for a Universal Search rebuild (from Elastic to Solr) for our 80K+ daily users.

Eventually, pivoted from Individual Contributor back to Management to hire and grow a Platform-focused UX team.

PREVIOUSLY:

Senior Manager, UX & Design @ Lucid. also: User Experience Designer.

Led the Product UX & Design team at Lucid through user advocacy and empathetic design on an ecosystem of market research products. Worked to not only maintain, improve, and build out current UIs, but also to vision new ways of reaching global customers in better, more expedient ways. Hired a cross-functional design team of incredible humans.

Projects included the creation of a badass React-based design system to bring Lucid’s suite of products to a more consistent and beautiful baseline; the design and iteration of our suite of revenue-generating SaaS tools; strategy and triage of any and all UX problems encountered within our interfaces, onboarding new tools and people, building a seat at the tech team’s table.

Originally hired as the lead UXD on a multi-million dollar proprietary enterprise market research platform.

Philosophy @ Lucid: build simple, beautiful, and repeatable interfaces. Make data driven decisions to improve user journeys. Be reasonable and inventive. Be kind.

Senior User Experience Designer @ Forum One

Performed UX development, discovery, and strategy on a variety of government and nonprofit digital development projects. Notable clients and projects included:

USAID’s Global Innovation Exchange full site build.
Smithsonian’s National Museum of African American History & Culture full site build.
The Bureau of Justice Assistance's Sexual Assault Kit Awareness Initiative rebuild.
CBCNY’s rebuild.

EVEN MORE PREVIOUSLY:

Co-founder and Creative Director @ Goat Rodeo — Washington DC’s first independent podcast network.
Freshman Composition Instructor @ Clemson University.
MAPC Program Assistant @ Clemson University.
Managing Editor, Gardy Loo @ James Madison University.

Speaking Gigs:

September 2023: AppFolio’s Customer Conference. Santa Barbara, CA. | “Search Smarter, Not Harder: Maximizing the Power of Global Search in AppFolio”

February 2020: SampleCon. Atlanta, GA. | “The Beginning of the End (User): Experience Design in Market Research”

October 2017: Tech Talent South. New Orleans, LA. | “Sketching, Prototyping, and User Advocacy: Or, Becoming a Successful UX Designer”

October 2017: PNPI. Washington, DC. | “Audio Matters: An Interactive Discussion of Podcast Technology & Creative Storytelling”

Awards & Recognition

Ada Lovelace Awards for Women in Tech: Nominee + Finalist, 2019. Nominee, 2020.

The Webby Awards’ People’s Choice Winner for The National Museum of African American History & Culture Website Redesign. 2017.

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